Delivery Times
| Location | Estimated Time | Cost |
|---|---|---|
| Windhoek | 1-2 business days | N$50 |
| Coastal Towns | 2-3 business days | N$70 |
| Northern Namibia | 3-5 business days | N$80 |
| Remote Areas | 5-7 business days | N$100 |
Free Shipping
Orders over N$300 qualify for free shipping anywhere in Namibia!
Returns & Refunds
Not glowing? Let us know within 14 days.
Your satisfaction is our priority. We believe in our products and want you to love them.
Return Policy
- Unopened products: Full refund within 14 days of delivery. Must be in original packaging.
- Opened products: Partial refund may be offered on a case-by-case basis. Contact us to discuss.
- Defective products: Full refund or exchange. We'll cover return shipping.
How to Return
- Contact us via WhatsApp or email with your order number.
- We'll arrange a pickup or provide return instructions.
- Once received, your refund will be processed within 3-5 business days.
Questions About Shipping?
We're here to help with any delivery or return questions.
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